RepScope

RepScope Support

Last updated: November 15, 2026 · 日本語

Thanks for using RepScope. Get in touch any time.

We usually reply within 2–3 business days.

Frequently asked questions

"Couldn't find a person in the video"

Check the following:

"Couldn't detect any reps"

Choose a video of one complete set. Videos without at least one full up-and-downrep, or where the movement is very small, can't be analyzed.

It says the video looks like it was filmed at an angle

This appears when you're more than about 30° off from directly to the side.Checks that depend on the angle (bar path, forearm vertical) are skipped, becausethey would be unreliable. Your score is not affected.

How accurate is the analysis?

The skeleton is estimated from video, so results vary with filming conditions.Please treat it as training reference information, not a medical diagnosis.If you have pain or discomfort, consult a doctor or another professional.

Is my video uploaded anywhere?

No. All analysis happens on your iPhone. Your video is never sent to any server.

Deleting records and videos

Seeing my records on another iPhone or iPad

Turn on "Sync records" in Settings and your records sync between devices signed into the same Apple ID. Turn on "Sync videos too" if you also want the videos(this uses your iCloud storage).

AI coach feedback isn't appearing

It requires a Pro (or team) subscription. If you are subscribed and it still doesn'tappear, tap "Restore purchases" on the Pro screen.

Only numbers — scores, joint angles — and the app's own text notes are sent to theAI coach. Your video is never sent.

Cancelling Pro

Settings app → your name at the top → Subscriptions → RepScope → Cancel Subscription.

You keep Pro features until the end of the current period.

I got a new phone and lost Pro

As long as you're signed in with the same Apple ID, tap "Restore purchases" on thePro screen.

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